Thank you for visiting and shopping at www.solarworld-sa.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy:
After receiving an order, it takes approximately 4 to 5 business days for preparing, dispatching and/or shipping orders for delivery inside Kingdom of Saudi Arabia. Orders are not shipped or delivered on weekends or official holidays. Our official working days start from Sunday until Thursday.
In cases of high volume and/or oversized items orders, shipments are processed within approximately 7 to 8 business days. If there is any potential significant delay in the shipment of your order due to any reason(s) beyond our reasonable control, we will contact you via email or telephone.
Shipping fees are included and detailed on your order after confirmation and check out, and you shall not pay the courier any extra charge.
Shipment confirmation & Order tracking:
Once the order is dispatched, and if available, you will receive an email confirmation with a link to track your order with the courier.
Wrong OR Damaged Order delivery:
Solarworld-sa will cover the charges of returning wrong or damaged orders. Likewise, if the product is faulty, Solarworld-sa will also replace it at no additional cost to the customer. Any damage caused by misuse, abuse or neglect shall be excluded.
Shipment Delivery Territories:
Solarworld-sa ships to addresses within the Kingdom of Saudi Arabia.
Pickup Point Delivery
You can pick up your shipments at your convenience from the below Pickup location. This option allows you to choose a Pickup Point location as a shipping destination near you for your orders. After placing your order and selecting a pickup point, your order will be ready for pick up typically within 2 to 3 business days and you will be notified. Our in-store pickup hours are from 9am to 8pm on Sunday to Thursday.
In-store Pickup Points:
Al-Aziziyah, Jeddah 21441
Kingdom of Saudi Arabia
International Shipping Policy:
We currently do not ship outside the Kingdom of Saudi Arabia.